Description

Please READ the ENTIRE listing CAREFULLY before making a purchase to prevent any misunderstandings with your order PLEASE ORDER 2 WEEKS IN ADVANCE TO MAKE SURE YOUR ORDER ARRIVES ON TIME PERSONALIZED BIRTHDAY MUG A personalized mug is a perfect gift to show family and friends how much you love them!!! ***Placing an Order*** Please include the following information in the seller's notes when you checkout: 1) Person's n ame - maximum length of 8 letters; 2) The d ate when you need the order by; and 3) Correct spelling and information - p lease make sure to check your spelling and details. We copy exactly what you provide (including quotations). *** The Characters, Fonts, and Colors cannot be changed *** ================================================ ***Description*** Personalized mug with the name that you provided in the seller's notes at checkout You will receive 1 (ONE) Mug 12 oz Ceramic mug White color Printed on both Front and Back side with high quality sublimation Microwave and Dishwasher safe See pictures for colors and designs Handmade Once the mug is Personalized, we cannot make any corrections We will ship your order within 3 business days of receiving the payment You are paying for the time and materials that we use to make your order! =================================================================================================== ***Proof *** - We will send you a mockup for approval within 24 hours after purchase. Please check your Ebay messages. - We may send your order without approval if I do not hear back from you in a week. Color Variation Please remember that computer/monitors may display colors slightly differently. =================================================================================================== ***Shipping and Handling Time*** Handling Time: 3 business days We will ship your order within 3 business days USPS will deliver your order within 3-4 business days PLEASE ORDER 2 WEEKS IN ADVANCE TO BE SURE YOUR ORDER IS RECEIVED/DELIVERED BEFORE YOUR PARTY DATE ***Shipping Cost Charges*** The cost of shipping consists of the following: - Paper and ink to print the label for your order; - USPS Shipping Cost; - Tracking Number Cost; and - Cost needed to take Package to Post Office. Help Save our Planet! Our store use recycle boxes to ship our items =================================================================================================== ***Rush Orders*** You MUST contact our store BEFORE placing a rush order to get the order approved Rush orders are available upon request for an additional fee of $5.00 We will mail your item(s) within 1 business day of your order We advise you to upgrade your shipping to USPS priority mail or USPS express mail. The cost of shipping depends on the final destination and the shipping option selected *** If you have any questions about your expected delivery time/shipping fees, please feel free to send us a message before ordering *** =================================================================================================== ***Refunds and Reverse Payments*** Due to the personalized design, refunds, exchanges, or returns cannot be issued once an order has been placed eBay keeps a record of all the orders canceled by the seller, so our store cannot accept cancellations because they can affect our ability to sell on eBay Our store has to pay eBay and PayPal for each item that is sold, as well as pay for the return fees if a refund is made. Thus, we cannot be responsible for covering the extra fees due to returns or reverse payments =================================================================================================== ***Store Hours*** Business Hours: Monday ~ Friday 8 am to 5 pm EST Closed on Weekends and U.S. Holidays All orders placed after 5 pm EST or during the weekends, will be processed on the next business day! =================================================================================================== COPYRIGHT NOTICE All copyrights and trademarks of the character images used belong to their respective owners and ARE NOT BEING SOLD. All characters are free and are being used to personalize your party item. You are paying only for our time, materials, and our creations. This item is not a licensed product and we do not claim ownership over the characters used. Feel free to contact our store if you have questions or concerns. Thank you! :)